Jennifer is the author of "The Synchronous Trainer's Survival Guide" (Jossey-Bass, 2003) and "Live and Online! Tips, Techniques and Ready-To-Use Activities for the Virtual Classroom" (Jossey-Bass, 2004). She is a chapter contributor to the American Management Association's 'Handbook of eLearning. Jennifer has made many contributions to 'Learning Circuits', the ASTD online webzine dedicated to eLearning topics. She is a regular speaker on synchronous and blended eLearning at national industry events and has taught the Certified Online Instructor Program at Walden University"